How do I order?

All of our ready to ship items are listed and you can add them to your cart to purchase. If you can’t find what you’re looking for, simply send us a message and we’ll work with you to create that perfect item.

Can you do custom orders?

YES! Please contact us and we’ll be more than happy to work with you to design and create that perfect item.

I can’t decide what I want. Can I see your glitter, fonts, decals, etc.?

We would love to show you, but we simply can’t. We have over 500 glitter colors and our collection is always growing. As far as fonts and decals, we have thousands making it impossible to show them all.

When will I receive my order?

All of our items are handmade and made to order so our current turnaround time is currently 2-4 weeks for all custom orders. This timeframe may increase during peak seasons. Ready to ship items will be shipped via USPS Priority Mail within 2 business days. We do NOT sacrifice quality to push orders out the door. We make sure every item is up to our highest standards. We do our very best to get orders out in a timely manner. If you have a specific deadline please let us know so that we can see if it’s feasible. If for any reason there may be a delay, we will contact you immediately.

I forgot something. Can I add it to my order?

Yes. Please contact us if you need to add to your order. We will send you a separate invoice that will need to be paid in full within 24 hours. Please be aware that it may push your processing times further out if you would like all items to ship together.

Can I modify or cancel my order?

Please contact us as soon as possible. You have 12 hours from the time of placing your order to modify or cancel your order. To change a design before the creation process begins; additional design sessions will be charged $5.00 per each instance of redesign. Once the creation process begins, you can NOT change a design.

Does the glitter come off the tumblers?

No. There is no flaking glitter or peeling decals. The entire outside of the tumbler is sealed with multiple layers of FDA compliant epoxy. The result is a glass smooth, durable, and waterproof finish. Tumblers are susceptible to gravity and can crack, chip, or break if dropped on a hard surface.

Can I put my tumbler/glass in the dishwasher?

No. All drinkware items are hand wash ONLY.

Can I microwave my tumbler/glass?

No. None of our drinkware is microwave safe.

If you have any other questions please feel free to contact us, We’ll be more than happy to answer any questions you may have.